I have compiled a list of commonly heard objections when telemarketing for Med Supps. I see most agents like to inform the senior who they are and why they are calling, and then I see other agents cut that out because consumers don't care about that which means cut to the pitch. What a razor's edge!!
Would you rather cut straight to the pitch or have a longer intro that tells the senior who you (the caller) is and why you are calling them?
Listed Below are the most common objections; what do you often hear and how do you respond to them (if at all)?
The number 1 objection and is a general smokescreen for the other ones:
"I am fine/happy/satisfied with where I am at"
"who are you and why are you calling me"
"I don't want to lose my plan or be canceled"
"is this a scam"
"this will somehow cost them more"
If I sit down or screenshare them and SHOW them, but for the intro tm call, this seems to be the bigger of the setbacks.
Any advice?
Would you rather cut straight to the pitch or have a longer intro that tells the senior who you (the caller) is and why you are calling them?
Listed Below are the most common objections; what do you often hear and how do you respond to them (if at all)?
The number 1 objection and is a general smokescreen for the other ones:
"I am fine/happy/satisfied with where I am at"
"who are you and why are you calling me"
"I don't want to lose my plan or be canceled"
"is this a scam"
"this will somehow cost them more"
If I sit down or screenshare them and SHOW them, but for the intro tm call, this seems to be the bigger of the setbacks.
Any advice?