Do You Carry Cancellation Forms for Your Clients?

[AnonymousOne]

Who said anything about submitting it to the replacing company...there is no need? They will get there replacement form with the application. As to the letter...it is an approved letter...by my company. I don't work for any ONE insurance company.

Todd, I appreciate your candor as well. I did get off the phone with the Georgia DOI and confirmed there is nothing wrong with it. That being said, I will probably just stick with filling out the envelopes and stamping it. Then having the customer write their own cancellation letter while I'm in the house. They can send it when I have confirmation that the new policy is issued.

if this scenario were to hit the fan, the company you represented will be asked if that is their literature and the answer will be an immediate no.
Your company isn't a life insurance company it is a dba, an llc, an s corp etc. and nobody will care what "your company" approved. ( no offense)

 

[Todd King]

Ah, but you used it in conjunction with the sale of their product. There is a reason some companies ask during a replacement if you only used company approved material. Write out the letter yourself and you didn't.

Also, there is nothing illegal about doing it for your clients. But it will be used against you should there ever be an issue.

There is nothing illegal about wearing a ski mask or carrying a concealed weapon with the appropriate license. But I sure wouldn't want to be walking down the street after a bank was just robbed by a guy using a gun and wearing a ski mask.

Follow your own advice. Provide the paper, the envelope, the stamp and the pen. Let them write out the cancellation letter.

But it's not used in conjunction with the sale any more than a letter that the client writes themselves. The reason you would use this form is just to make it simple to fill in the blanks. That's all! It's exactly the same as if the client had written it out themselves and, since the agent doesn't sign it anywhere or have the agent's information on it, it's perfectly fine and it would hold up in any court that it was the client requesting the cancellation of the policy. If you still think that may be a problem, then have the client do it all in their own handwriting and make them stick it in the mailbox themselves.

 

[VolAgent]

So you would wear the ski mask and concealed gun any other day?

Thanks for the confirmation!

Donnie

The problem is, you never know which day it is going to hit the fan. You are hanging it all out there to save what, 5 minutes? Seriously, if someone can't write out a sentence or two to cancel their insurance, you probably don't want or need them as a client.

 

[Todd King]

The problem is, you never know which day it is going to hit the fan. You are hanging it all out there to save what, 5 minutes? Seriously, if someone can't write out a sentence or two to cancel their insurance, you probably don't want or need them as a client.

Once again, nothing is going to hit the fan on this! The agent isn't hanging anything out there.

I started using a standard form to assist the client as well as myself. It gets a little tiring having to tell the client each and every time what to write down. Yes, it may only save a few minutes on one call, but it will save many minutes over a years time. I try to do everything I can to accomodate the client and make the transition smoother for them. This is just one of the ways.

 

[Gooner]

if this scenario were to hit the fan, the company you represented will be asked if that is their literature and the answer will be an immediate no.
Your company isn't a life insurance company it is a dba, an llc, an s corp etc. and nobody will care what "your company" approved. ( no offense)

No offense taken...that's why I put it in there...a little tongue n cheek!

**The problem is, you never know which day it is going to hit the fan. You are hanging it all out there to save what, 5 minutes? Seriously, if someone can't write out a sentence or two to cancel their insurance, you probably don't want or need them as a client. ***

Again, I was just making a joke about you wearing a ski mask and having a concealed gun in public on any normal day.

As to the possible litigation aspect, there is absolutely nothing that would stick, per my DOI and attorney (really nice to have those guys on retainer!). Any piece of literature I used outside of an INSURANCE COMPANIES marketing material is approved by them anyways. I even had them proof my lead refresh letter(thanks Scott), I learned a long time ago the CYA and to put in disclaimers!

This seems to have hit some buttons, but I got my answers and made a decision, which is ultimately what I wanted.

Sooo as always,

Thanks to everyone!