- 4,139
My client did not request the call. She was cold called with the anticipation of selling a Medicare Advantage plan. Again, the only sell Advantage plans in my state and the website is all about Medicare Advantage plans. Clearly violated CMS guidelines and UHC and Humana are turning a blind eye to it.
Plans/Part D sponsors may not: •Use door-to-door solicitation, including leaving information such as a leaflet or flyer at a residence; •Approach potential enrollees in common areas (e.g., parking lots, hallways, lobbies, sidewalks, etc.); or •Use telephonic solicitation, including leaving electronic voicemail messages
The parent company sells Medicare Supplements and advantage.
You're wrong.
Your client mentioned MA.
No bait and switch, not telemarketing for MA.
You're welcome to have your client report them.. however I'm quite sure they have the call recorded and of they don't, no proof.
Unlikely UHC or CMS will do anything more than a slap on the wrist warning.
However, have your client report.