Health Sherpa New Portal For Agents Working On the Exchange

[russelltw]

UPDATE: For those who used Healthsherpa before this, you will need to call in and give them your NPN again.

For some reason the NPN was not transferred over on the app we tested. Eventually ran client through HC.gov. Client's policy did show up at carrier, but did not have our NPN. The carrier said there was a number in it, but it was not an NPN nor was it healthsherpa's license.

We will run another now that the NPN is correctly listed. So far it looks good. Just make sure your NPN is showing up on the dashboard in the top right corner before you submit an app. If it is not, call in and have that corrected.

Sherpa did refund the $25 because the NPN was not transferred over from our earlier account.

 

[Guest]

I just called their 1800 number and the receptionist told me all of their licensed agents are busy so can i have your name and numb. I said i would call back later.
This is at the bottom of the website:
© HealthSherpa 2014

All insurance products are sold by George Kalogeropoulos.

If you'd like assistance in another language, please visit Healthcare.gov.

 

[FLM2]

UPDATE: For those who used Healthsherpa before this, you will need to call in and give them your NPN again.

For some reason the NPN was not transferred over on the app we tested. Eventually ran client through HC.gov. Client's policy did show up at carrier, but did not have our NPN. The carrier said there was a number in it, but it was not an NPN nor was it healthsherpa's license.

We will run another now that the NPN is correctly listed. So far it looks good. Just make sure your NPN is showing up on the dashboard in the top right corner before you submit an app. If it is not, call in and have that corrected.

Sherpa did refund the $25 because the NPN was not transferred over from our earlier account.

I had registered about a month ago and my NPN is still on my Sherpa site...

 

[russelltw]

Healthsherpa was originally selling leads during December of last year. THey were selling the ability to show up in their plan results as an expert to talk with. You were charged $10 if the client called the number listed by your name/picture. We tried this and the lead quality was decent, but the volume was not there.

Around March of this year Sherpa was able to integrate with HC.gov to allow for direct enroll. Sherpa was enrolling and selling the leads. If the client called you, you were charged. If the client went direct, Sherpa keep it.

In April, Sherpa discontinued the "talk to an expert" lead program. Not sure if they thought they could enroll all the traffic they were receiving or not. Anyway, they soon started this enrollment service with a fee of $25 per app (originally $50).

Since we started with them back in December, our account under the old program (talk to an expert) was not properly transitioned over to the $25/app service they now offer. So if you started within the last month or so, you should be fine. If you were with them from the beginning, make sure you NPN is showing on your dashboard. Hope that clears it up.

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I just called their 1800 number and the receptionist told me all of their licensed agents are busy so can i have your name and numb. I said i would call back later.
This is at the bottom of the website:
© HealthSherpa 2014

All insurance products are sold by George Kalogeropoulos.

If you'd like assistance in another language, please visit Healthcare.gov.

When you sign up, this changes to show your info and your NPN.

 

[ABC]

Health Sherpa has never returned my call.

Basically i think they are trying to figure out what they are doing. If a start up tech firm is having a problem with NPN numbers, I would be concerned.

With all of the PII rules, I don't know if it is legal to buy leads that are for the FFM.

 

[Post Quartermaster]

Anybody ever figure out how to get a personalized agent link?

If this all works out as advertised, its a heck of a gamechanger.

 

[Guest]

Anybody ever figure out how to get a personalized agent link?

If this all works out as advertised, its a heck of a gamechanger.

After i put in my info and made my profile i just did a simple cut and paste on the address and it brings my consumers to the website and my name and number is on the top right hand of the screen.

 

[Post Quartermaster]

After i put in my info and made my profile i just did a simple cut and paste on the address and it brings my consumers to the website and my name and number is on the top right hand of the screen.

The address in my browser bar for my personalized quote screen is simply the healthsherpa.com; nothing unique, as its setting my user profile via cookie.


I have tried a few other things to no avail, can you post your personalized link so I can get an idea of the format?

 

[Guest]

https://www.healthsherpa.com/

 

[Post Quartermaster]

https://www.healthsherpa.com/

Exactly. That is not a personalized link. When I click that, it goes to my page, due to the cookies the site set in my browser when I logged in.




A personalized link for clients would not give access to the brokers enrollment dashboard, settings, etc....