Help Me Rework my Intro Script! (pre existing customers - upselling)
Good evening
May I speak to (NAME) please?
Hello (NAME). My name is (NAME) and I’m calling from (COMPANY).
How are you today?
Just to let you know, we record all of our calls for training and quality purposes.
Ok the reason for my call is to say thank you for (being a pre existing customer) and to let you know about a service available to you, called (PRODUCT).
It can (BENEFITS OF PRODUCT).
And currently we’re offering the (PRODUCT) with the (INTRODUCTORY FREE PERIOD) to valued members like you.
Ok so thats my intro script. Obscured for the www, with identifiers taken out.
Looking purely at structure and delivery, i really want to work this baby out, so i can deliver the optimum percentage of customer interest and adhesion, as i take them to the promised land.
I do have to respect regulations and there are some things i cant do. The statement about calls being recorded is legally obligatory. I have to introduce my self and the company - also legally obligatory.
The product and the offer really also need to be mentioned.
Thats its really. I can rework and reword how i like, and as I told you guys before, at no point can i give an opinion on the product.
All your suggestions appreciated.
Im going to take a knife to this and give it a facelift.
Thank you.
Good evening
May I speak to (NAME) please?
Hello (NAME). My name is (NAME) and I’m calling from (COMPANY).
How are you today?
Just to let you know, we record all of our calls for training and quality purposes.
Ok the reason for my call is to say thank you for (being a pre existing customer) and to let you know about a service available to you, called (PRODUCT).
It can (BENEFITS OF PRODUCT).
And currently we’re offering the (PRODUCT) with the (INTRODUCTORY FREE PERIOD) to valued members like you.
Ok so thats my intro script. Obscured for the www, with identifiers taken out.
Looking purely at structure and delivery, i really want to work this baby out, so i can deliver the optimum percentage of customer interest and adhesion, as i take them to the promised land.
I do have to respect regulations and there are some things i cant do. The statement about calls being recorded is legally obligatory. I have to introduce my self and the company - also legally obligatory.
The product and the offer really also need to be mentioned.
Thats its really. I can rework and reword how i like, and as I told you guys before, at no point can i give an opinion on the product.
All your suggestions appreciated.
Im going to take a knife to this and give it a facelift.
Thank you.
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