MatthewC
Expert
- 89
This probably should go under the heading "Don't Believe Everything You Read on the Internet"...However,
It seems that at least every 60-days someone who has either purchased insurance or is about to purchase balks because they have read some "bad reviews" about the company on the internet.
Web sites they reference include: Best Health Insurance Companies for 2015 - ConsumerAffairs
and Ripoff Report | Scams, reviews, complaints, lawsuits and frauds. File a report, post your review. Consumers educating consumers.
In each case this leads me into a long discussion about how these sites are more a sounding board for people who don't understand their policy or insurance, don't have an agent /broker etc. In the case of these sites I point out that every company they list has a poor rating. How can that be if it was nothing more than a sour grape soap box?
I am curious if others have this as an occasional problem to deal with and how they approach the subject.
It seems that at least every 60-days someone who has either purchased insurance or is about to purchase balks because they have read some "bad reviews" about the company on the internet.
Web sites they reference include: Best Health Insurance Companies for 2015 - ConsumerAffairs
and Ripoff Report | Scams, reviews, complaints, lawsuits and frauds. File a report, post your review. Consumers educating consumers.
In each case this leads me into a long discussion about how these sites are more a sounding board for people who don't understand their policy or insurance, don't have an agent /broker etc. In the case of these sites I point out that every company they list has a poor rating. How can that be if it was nothing more than a sour grape soap box?
I am curious if others have this as an occasional problem to deal with and how they approach the subject.