Met with the client on Oct 31 and faxed the application on Nov 1st. Client signature date is 10/31 and wants plan N for November 1st.
Never reached the portal, so I call back 2 days later and they said that page#2 was missing....Sounds like B.S. so I ask if I can refax it and they say OK.
Next day it has the client as accepted for plan F for Dec 1. Somehow they processed the first application with missing pages for wrong month and wrong plan.
After 5 days of arguing, I still have the 11/1 app for plan N still pending and the client calling me everyday. Does a med sup correction usually take this long? (NY)?
Never reached the portal, so I call back 2 days later and they said that page#2 was missing....Sounds like B.S. so I ask if I can refax it and they say OK.
Next day it has the client as accepted for plan F for Dec 1. Somehow they processed the first application with missing pages for wrong month and wrong plan.
After 5 days of arguing, I still have the 11/1 app for plan N still pending and the client calling me everyday. Does a med sup correction usually take this long? (NY)?