Submitted a lead for credit today. A lady I have been trying to reach for almost two weeks. Several emails & phone messages. No response.
Hometown Quotes refused to credit the lead (which is not their norm for leads you cannot reach). Instead, I receive the following email.
Hi Bob,
We just wanted to let you know that we reviewed your credit request for lead 870073 for Xxx Xxxxxx.
We were able to speak with Xxxx just now, and she was interested in buying insurance. She told me that you can reach her anytime today or tomorrow, and that her and her husband will hopefully be making a decision sometime next week. I hope this pans out well for you! You can still call her at (770) 999-9999.
As always, if you ever need anything, do not hesitate to call on us!
Best Wishes,
Paul Cuiffo
The email came in at 3:43PM and I called her at 3:50PM. She explained that she did not respond to anyone because she was overwhelmed with the number of calls. She did appreciate the call from HTQ and did remember my emails.
We talked for about 10 minutes where I gathered some information to update her quote. She was very interested in my suggestions and asked me to call back next Tuesday.
I believe this is a sale. Even if it isn't at least I am a step closer than before thanks to Paul & the outstanding service at HTQ.
Hometown Quotes refused to credit the lead (which is not their norm for leads you cannot reach). Instead, I receive the following email.
Hi Bob,
We just wanted to let you know that we reviewed your credit request for lead 870073 for Xxx Xxxxxx.
We were able to speak with Xxxx just now, and she was interested in buying insurance. She told me that you can reach her anytime today or tomorrow, and that her and her husband will hopefully be making a decision sometime next week. I hope this pans out well for you! You can still call her at (770) 999-9999.
As always, if you ever need anything, do not hesitate to call on us!
Best Wishes,
Paul Cuiffo
The email came in at 3:43PM and I called her at 3:50PM. She explained that she did not respond to anyone because she was overwhelmed with the number of calls. She did appreciate the call from HTQ and did remember my emails.
We talked for about 10 minutes where I gathered some information to update her quote. She was very interested in my suggestions and asked me to call back next Tuesday.
I believe this is a sale. Even if it isn't at least I am a step closer than before thanks to Paul & the outstanding service at HTQ.