Just took a call from a client.
They got a phone call last week from Medicare on an urgent matter. They HAD to make an appointment, there were some changes that had to be discussed . They said that they were already working with an agent and had their coverage for next year. The "medicare representative" said that the plan I had signed them up for the wrong plan and that they would be by to correct that.
The "Medicare representative" was at their house less than 10 minutes, just long enough to collect their information and a signature on a different MAPD than the one I had signed them up on. The wife (who was suspicious because he gave a card on the way out that said "licensed Medicare and life insurance agent) called me today and told me what happened. I asked them, if they were really from Medicare, why didn't they switch their disabled (U65) daughter to the "right" plan, wouldn't they have it in their records as well that she was on Medicare? They are coming in tomorrow to re-sign back up for the original plan, which is better for them based on their prescription needs.
FO you POS agent ruining it for the rest of us. I am taking that sale back. I am going to see if they are willing to file a CMS complaint on him, but they are pretty meek people (perfect pickings for his scam) so I doubt it.
They got a phone call last week from Medicare on an urgent matter. They HAD to make an appointment, there were some changes that had to be discussed . They said that they were already working with an agent and had their coverage for next year. The "medicare representative" said that the plan I had signed them up for the wrong plan and that they would be by to correct that.
The "Medicare representative" was at their house less than 10 minutes, just long enough to collect their information and a signature on a different MAPD than the one I had signed them up on. The wife (who was suspicious because he gave a card on the way out that said "licensed Medicare and life insurance agent) called me today and told me what happened. I asked them, if they were really from Medicare, why didn't they switch their disabled (U65) daughter to the "right" plan, wouldn't they have it in their records as well that she was on Medicare? They are coming in tomorrow to re-sign back up for the original plan, which is better for them based on their prescription needs.
FO you POS agent ruining it for the rest of us. I am taking that sale back. I am going to see if they are willing to file a CMS complaint on him, but they are pretty meek people (perfect pickings for his scam) so I doubt it.