Hello all,
Do premium cards such as Amex Platinum and Capital One Venture X cover a rental car from Turo that is being rented by a "commercially licensed rental agency" and not an individual?
This question was probably asked a lot previously, but things have changed in recent years as there are many small-scale independent licensed car rental companies that use Turo. I called Capital One and the first representative said that any rental from car sharing website is not covered. Then I was transferred to a specialist who mentioned that the CWD coverage would be provided as long as the car is rented from a "commercially licensed rental agency" even if it is rented on Turo platform. I called a few days later to confirm and the same thing repeated. First agent said that Turo is not covered but when I got transferred to a specialist then they said Turo rentals are covered provided I rent from licensed agencies.
However, I couldn't find any documentation in the benefits package which talks about coverage for commercially licensed rental agencies within Turo. All I can find is that "car share" is not covered. Does anyone know if Venture X (and/or other premium cards) indeed cover Turo rentals if they are rented from commercially licensed agencies?
Thanks.
Do premium cards such as Amex Platinum and Capital One Venture X cover a rental car from Turo that is being rented by a "commercially licensed rental agency" and not an individual?
This question was probably asked a lot previously, but things have changed in recent years as there are many small-scale independent licensed car rental companies that use Turo. I called Capital One and the first representative said that any rental from car sharing website is not covered. Then I was transferred to a specialist who mentioned that the CWD coverage would be provided as long as the car is rented from a "commercially licensed rental agency" even if it is rented on Turo platform. I called a few days later to confirm and the same thing repeated. First agent said that Turo is not covered but when I got transferred to a specialist then they said Turo rentals are covered provided I rent from licensed agencies.
However, I couldn't find any documentation in the benefits package which talks about coverage for commercially licensed rental agencies within Turo. All I can find is that "car share" is not covered. Does anyone know if Venture X (and/or other premium cards) indeed cover Turo rentals if they are rented from commercially licensed agencies?
Thanks.