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I wish Humana would just come out and say that they have no respect for agents. They were the company that decided that our income needed to be limited by asking CMS to review our compensation.
Now, they've decided they own our clients.
We all know that PFFS will effectively be a plan of the past after 2010. But for some clients, they are still attractive, at least for the next year.
If we write OUR client in a Humana PFFS and for 2011 that same client accepts Humana's offer to move into a PPO or HMO, we are no longer the agent and will not receive renewal commission.
Yes, that's correct. We bring Humana a client and they remain with a Humana MA, but we will not longer be their agent.
The attachment says the only way an agent can retain the client is to complete a new application. Obviousy if the client calls Humana because the company sends them an "invitation" along with the notice their plan ends, we don't get the business. However, Humana is being quite nice in keeping us as the agent so long as they only change their plan (HMO to HMO, PDP to PDP, etc), but we're screwed if it's PFFS to PPO.
I can say this because in CA there isn't a Humana plan worth a damn, but I expect to never write another policy with that company. The only reason I even keep my contract is to retain my renewal commissions (temporarily).
Rick
Now, they've decided they own our clients.
We all know that PFFS will effectively be a plan of the past after 2010. But for some clients, they are still attractive, at least for the next year.
If we write OUR client in a Humana PFFS and for 2011 that same client accepts Humana's offer to move into a PPO or HMO, we are no longer the agent and will not receive renewal commission.
Yes, that's correct. We bring Humana a client and they remain with a Humana MA, but we will not longer be their agent.
The attachment says the only way an agent can retain the client is to complete a new application. Obviousy if the client calls Humana because the company sends them an "invitation" along with the notice their plan ends, we don't get the business. However, Humana is being quite nice in keeping us as the agent so long as they only change their plan (HMO to HMO, PDP to PDP, etc), but we're screwed if it's PFFS to PPO.
I can say this because in CA there isn't a Humana plan worth a damn, but I expect to never write another policy with that company. The only reason I even keep my contract is to retain my renewal commissions (temporarily).
Rick