Why her HO insurance won't cover it...

[Mr. Bill]

Cuz it's the ****s!!! (and the fault of the city, apparently) How very sad for her though...

Sewage disaster leaves over 700 gallons of human feces in Kingston woman’s home

 

[norcalinsurance]

that's sh!tty.

 

[saieddie]

Can you say backup of sewer/drain/sump pump?

The agent probably wouldn't comment because he didn't offer her the coverage and is worried she's going to file an E&O claim.