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This business can be challenging enough, but when you incorporate trade jargon and acronyms (especially Medicare acronyms) it becomes more so.
AEP = Annual Election Period = the time of year when the government let's you spend countless hours reading piles of junk mail and watching commercials with overstuffed easy chairs about how wonderful it is to live in America and pick from about 100 different Medicare plans.
This is Washington's idea of helping us.
Your might add that AEP only pertains to Medicare Advantage Plans, those plans that fall under Part C of Medicare.
And Part D as well . . .
Just trying to help someone out that wandered into the building and couldn't find the "You are here" sign.
I think you have found your calling.
Hoping to make Wal-Mart greeter my next profession.