Client Intro Questions

Frank, I know you are very successful and are a pro with a lot of experience. To be successful how many phone calls will an agent need to average using your approach. If this was answered previously, please pardon me for asking you to repeat yourself.

I recently answered that question in the Baby Boomers thread. This is what I had to say:

It really depends on so many different factors that I have never bothered to keep track. Not the least of those is the weather.

If the weather is such outside that I don't want to get out in it then I know I can count on the people who I'm calling not wanting to leave the house either.

That information really isn't important to me. I know, after trying numerous different ways to sell Med Supps over the last eighteen years, that this is the best, easiest, most cost effective way for me to get the greatest number of new clients.

My job is prospecting, not selling insurance. If I'm good at prospecting, "giving really good phone", then I don't have to concern myself with selling. Selling is the result of knowing how to prospect effectively and efficiently. Not just picking the "low hanging fruit". I also want the fruit at the very top of the tree.

You will never hear me saying things like, for every 100 calls I will set 5.37 appointments and for every 5.37 appointments I make 3.89 sales. I see stuff like that all the time and most who spout information like that are making a WAG or simply telling agents what they know they want to hear.

However, there are also those who have labored keeping track of that information because they are experimenting with several different methods trying to find what is going to suit them the best. One can usually tell if they are sharing real results or simply blowing smoke to sound big and powerful. It's pretty easy to tell the difference.

Some days I can make only just a very few calls and make a sale, other days it seems like I couldn't give one away if I was including a new car. This "selling", not doing an experiment in a lab under controlled conditions.
 
Frank,

I'm not understanding something here. If someone doesn't keep up with their numbers, how can they keep up with whether their system is "the best" or "the cheapest"? How would they know this to be fact?
 
Frank,

I'm not understanding something here. If someone doesn't keep up with their numbers, how can they keep up with whether their system is "the best" or "the cheapest"? How would they know this to be fact?

Todd, did you read theseparagraphs? "That information really isn't important to me. I know, after trying numerous different ways to sell Med Supps over the last eighteen years, that this is the best, easiest, most cost effective way for me to get the greatest number of new clients." ... "...However, there are also those who have labored keeping track of that information because they are experimenting with several different methods trying to find what is going to suit them the best."... .

I've been doing this for eighteen years. If you can think of a way to sell Med Supps, I've done it and done it more than once. Purchased every kind of lead that has ever been available.

There are many who don't believe what I do works best and there are those who don't want to have to learn to prospect because it is either a waste of their "valuable" time. I smile every time I read that. As though my time has no value because I do my own prospecting.

No one has to agree with me or do things the way I do. It is just the best method I have discovered in the last eighteen years that puts people in my client database and renewals in my pocket.

You number guys knock yourself out. However, you better have anywhere 6 to 12 months of results if you want an accurate sample. The first thing an agent has to do is learn how to use the phone. This could take a month or longer, some never get it.
That's my story and I'm sticking to it. :D
 
I already know the company I'm going to use and the Plan that I am going to sell them even before I pick up the phone. Their health really doesn't come into plan unless they don't qualify. If they don't qualiry for one plan, they will not qualify for any of the others.

Are you specifically talking about Missouri underwriting here? In IN, whist because someone doesn't qualify for one company doesn't mean they are disqualified from all. Some companies accept insulin, some don't. Some have build charts, some don't. There are a few other scenarios too but I don't want to type them all out on my phone.
 
Todd, did you read theseparagraphs? "That information really isn't important to me. I know, after trying numerous different ways to sell Med Supps over the last eighteen years, that this is the best, easiest, most cost effective way for me to get the greatest number of new clients." ... "...However, there are also those who have labored keeping track of that information because they are experimenting with several different methods trying to find what is going to suit them the best."... .

I've been doing this for eighteen years. If you can think of a way to sell Med Supps, I've done it and done it more than once. Purchased every kind of lead that has ever been available.

There are many who don't believe what I do works best and there are those who don't want to have to learn to prospect because it is either a waste of their "valuable" time. I smile every time I read that. As though my time has no value because I do my own prospecting.

No one has to agree with me or do things the way I do. It is just the best method I have discovered in the last eighteen years that puts people in my client database and renewals in my pocket.

You number guys knock yourself out. However, you better have anywhere 6 to 12 months of results if you want an accurate sample. The first thing an agent has to do is learn how to use the phone. This could take a month or longer, some never get it.
That's my story and I'm sticking to it. :D

Yes, I did read it. I've also seen you imply that it's the best and the cheapest. If you've never ran the numbers in comparison, I'm just wondering how you know that. That's all.
 
In tn and ga, carriers underwriting rules vary drastically. I don't know what company I'm selling the client until I get their health info as well as current plan. I am doing myself and the client a disservice if I put blinders on and start quoting one company. I never quote anyone on the phone, unless I am replacing my clients because their med supp went up. They don't eve require a visit, I either mail the app or do it electronically if possible.

Everyone else I quote in person, after I get all the facts.
 
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