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We haven't had any issues with them. I may have to check in with Chris Westfall though to see what problems he has had. I respect his opinion on companies.
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Did you submit that direct or are you going through an IMO/MGA/GA? If you are going through someone else, chances are Banker's may have never gotten the contract. Have you called them to see if they have it?
It was received by Bankers some time ago.. I've spoken with them and they are waiting on background. I would give them benefit of the doubt considering it was holiday time. The problem is that I have a client waiting. Is there another company that will take diabetes (metformin only) and three blood pressure medications?
There may be several companies, but that won't do any good if they are not competitive in the area your client is in. I would call Banker's back and ask them to resubmit the background. It's pretty obvious that something didn't go right with that or they would have the report back by now. That only takes a couple of days to complete.
They pulled out of my state (NE) so it's a closed book here.