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I have a guy a month ago who put in a pdp I faxed it in. During that time their agents system was down for me and I was looked out. So called up and they said he was not in system and I had to do a pile more paper work and fax it back with records of time and date faxed. So to ensure this does not happen again I decide to follow up to make sure they get the fax and this is taken care of asap for this custom. This is no **** when I call they say sorry there is no way to confirm we receive a fax??????????? and to call back in another week and see if he is in the system????
I do all coventry enrollments online. You get a confirmation number as soon as you send it. Just buy the tethering attachment for your cell phone and you are good to go with internet anywhere.