To VoIP or Not to VoIP?

[Newby]

I will say I agree 100% with you for once. We have used RC for years. Its inexpensive and easy to use. The support is awesome. They also have an app where you can make calls from your cell and have your business number show up as Caller ID. The fax features are nice too. It tells you if the fax went through or not. When agents in the field send us business to send to the carriers we eFax them...once we get the email that it went through...we forward the email to the agent so there is no question whether we sent their case off or not. You can also "code" different extensions so if a call is coming from a customer and you're getting it lets say on your cell...you can code it so you know this actual call is a customer. Or this code is for agents hot line. Etc...

Another nice thing is you can set the fax to go through at a future date. That was great back when Gerber didn't let you set the draft date. Set it and forget it.

 

[digfesales105]

Another nice thing is you can set the fax to go through at a future date. That was great back when Gerber didn't let you set the draft date. Set it and forget it.

I did not know that. Interesting. Thanks!

 

[vic120]

Ring central phone and fax 4 years couldn't be happier with product clarity and cust service