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I did have the money deposited today. I love AEP deposits.S-A-I:
We were delayed this run due to the volume, but we were working over the weekend and until midnight last night to get this one wrapped. We finished around noon today, so commissions were deposited earlier today and should be available today or tomorrow. I apologize for the delay.
I agree with you about A/C and I don't like touching agent's commissions.
On the MA side, we do some work behind the scenes to try and make sure when commissions do arrive, they are correct. For example, we log all apps and post submissions to our website for each agent. Then, we get a daily log of enrollment data from Anthem and cross this against our submissions file and clean up errors in AOR with their enrollment team before commissions cycle (there are a fair number of these each week). We also match up submission data against Anthem's enrollment feed for "fall out" and chase these down as well on the front end.
Unfortunately, we don't get the same data feeds back from Anthem on the Med Supp side, so it's harder to be proactive with this business.
We do end up chasing a fair bit of commissions on the back end with Anthem, as well. I have a couple people dedicated to working with Anthem on these.
Maybe this helps and I do appreciate the business!
Mine were accurate except for one, which is pretty good. I'll have to call him to see if he is still alive.